Contact Us

We are ready to help!

Shopper support

For answers to common questions, see our Shopper FAQs.
If you need support for a purchase, please use our Shopper Support contact form.
If you have your shopper credentials, please use this link to log into your Shopper Control Panel.

For technical support or product-related questions, please contact the merchant directly.

Merchant support

Answers to most questions are available in our Help & Support Center.
You can reach us by:

Get a Merchant Account

Get on the path to higher conversions today!
We have conversion consultants ready to help you optimize your payments.
Click here to get started.

Still unsure? Check out these BlueSnap Reviews on G2 Crowd.

Support hours

Our merchant and shopper support teams are available during these hours:

Monday to Thursday 1AM – 9PM EST
Friday 8AM – 9PM EST
Sunday 1AM – 12PM EST

 

Media & press

For press inquiries, please contact marketing@bluesnap.com.

Offices

Corporate Headquarters (please direct correspondence to this address)
800 South Street, Suite 640
Waltham, MA 02453
Tel: +1 (781) 790-5013

BlueSnap Payment Services Ltd
Level 39
One Canada Square, Canary Wharf,
London, United Kingdom E14 5AB
Tel: 0203 668 3688

Research, Development & Israel Sales
60 Medinat HaYehudim Street
Herzliya Pituach
Israel
Tel: +972 (0) 9-9527-100

BlueSnap Enterprise Canada ULC
2200 HSBC Building
885 West Georgia Street
Vancouver, British Columbia V6C 3E8

BlueSnap EU Limited
Level 39
One Canada Square, Canary Wharf,
London, United Kingdom E14 5AB
Tel: 0203 668 3688

 

We use cookies on this website. By using this site, you agree that we may store and access cookies on your device. Read more about our Cookie Policy.