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Refund Policy

Refund policies are determined and implemented by the individual merchant. Each merchant should clearly state their refund policy under terms and conditions on their website in order to ensure the shopper fully understands those terms prior to completing their purchase.

Subscriptions and recurring charges

Ongoing subscriptions and recurring charges may be cancelled at any time. The cancellation will take place from the next billing period. A cancellation will only cancel future billings.

Dispute resolution procedures

The BlueSnap dispute system is designed to facilitate polite and amicable communication between merchants and shoppers and to assist them in resolving any issues that may arise.

Reasons for cancellation

BlueSnap reserves the right to cancel a transaction in order to comply with credit card industry regulations, payment processor and banking rules, or the need to comply with legal requirements, intellectual property rights, court orders and law enforcement agencies. In addition, BlueSnap may cancel transactions it reasonably considers to be potentially fraudulent, unlawful, or in breach of BlueSnap’s prohibited items & DMCA policy or privacy policy.