Chargeback Management Software | BlueSnap

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Chargeback Management

Reduce chargebacks and recover revenue for sustainable business growth.

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Comprehensive Chargeback Management Solution

Don’t accept chargebacks as a cost of doing business. Most chargeback solutions only focus on one aspect of chargeback management, but with BlueSnap you get a comprehensive approach focused on both prevention and revenue recovery. BlueSnap provides the best tools in the industry, making it easy to maximize your success with direct integrations to Chargebacks911 and more.

Dispute Management Options

If you receive a chargeback, let our team handle the dispute to help you recover lost revenue. Or, if you have your own team, we’ll provide the tools and insights you need to achieve results.

Chargeback Prevention Notifications

Ethoca and Verifi are integrated right into BlueSnap’s All-in-One Payment Orchestration Platform, so no need to have your own integration.

Specialized Support

Our team of experts digs into the details to help you fully understand the chargeback reason codes and respond with the best evidence for each one.

The Right Dispute Management for Your Business

BlueSnap’s All-in-One Payment Orchestration Platform helps you manage and dispute chargebacks the way you want to. You can choose between a self-service or full-service model that can help get your money back.
Full-Service Dispute Management is ideal for businesses that need help with management and chargeback representment submission and would like BlueSnap to manage all components of the chargeback dispute process on your behalf.

  • Receive an audit and recommendations to help reduce chargebacks
  • BlueSnap responds to all retrieval requests to prevent chargebacks
  • Dispute for chargebacks on valid sales, including those resulting from friendly and malicious fraud
  • Detailed reporting and analytics available right from the chargebacks console  
  • You are only contacted if additional evidence is needed.

Self-Service Dispute Management is best for businesses that fully understand the dispute process and can manage their disputes internally. With this option, you get Chargebacks911’s powerful tools to manage and build your dispute cases.

  • The system guides you through creating a chargeback representment submission.
  • Easily manage the workflow of dispute cases, assign cases to specific members of your team, submit chargeback representments and view their statuses and outcomes.

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Reduce Chargebacks & Fraud with BlueSnap

BlueSnap employs a variety of tools to help identify fraudulent activity and potential chargebacks, mitigating the impact on your business. Best of all, BlueSnap will handle the dispute process and refund the customer for you so you can focus on your business.


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Are you already a BlueSnap customer? Learn how to safeguard your business today.

Secure, compliant, and comprehensive.

Our Approach

BlueSnap helps businesses increase sales and reduce costs through an innovative approach to accepting global payment. When we say we have the All-in-One Payment Orchestration Platform, we mean it. With one contract and one account, you get everything you need to sell globally built in. And our entire solution is modular, so you can turn functionality on and off. Our payment experts work with our customers to ensure every payment solution is optimized to each company’s specific needs. With BlueSnap, you get:

Expert guidance on how to optimize your payments and best integrate our platform.
Intelligent solutions to solve your payment problems and help you grow your global sales.
Live support and clear developer docs so you get answers when you need them.

Streamline your payment solution and gain functionality.