We help you automate your response to retrieval requests and many chargeback reason codes. For the more complicated cases, experts prepare and submit a dispute on your behalf. Configurable rules determine which chargebacks get disputed.
Sign up for chargeback alerts so you can resolve disputes before they turn into chargebacks.
Dispute chargebacks for valid sales and recover lost revenue.
Fighting back against friendly fraud can decrease the number of chargebacks you receive.
Track your dispute performance. Identify the root caues of your chargebacks, and monitor your chargeback ratio for each card brand.
Our chargeback management services directs shopper disputes to your business so you have a chance to respond and resolve the issue directly with the shopper before a chargeback is submitted.
We have partnered with Verifi and Ethoca to provide you with a complete pre-chargeback alert service.
You can use both or the one that fits your business best. Alert services like Ethoca and Verifi can prevent up to 40% of fraud and non-fraud chargebacks so you keep more sales.