Fraud Prevention and Chargeback Management

We have your back

We have integrated Kount’s world-class fraud prevention solution into our global payment processing capabilities so you can accept more orders, from more people, in more places than ever before.

We manage fraud for you in our All-in-one Payment Platform. Analyzing hundreds of data points, each transaction is reviewed using industry best practices. Since we’ve already integrated Kount’s fraud-fighting technology no additional development or IT resources are necessary on your end.




Fraud Prevention and Chargeback Management Includes:

  • Global fraud prevention
  • Pre-chargeback alerts
  • SAFE and TC-40 reports
  • Chargeback dispute services
Ready to Integrate

We know every merchant has different needs when it comes to reducing fraud and increasing revenue opportunities. If you want more control or customized options of fraud protection to meet your specific needs, we have solutions for you too.

Read more about our Fraud Prevention Service Levels.

Chargeback Management

We give you the data and tools to resolve many disputes before they become chargebacks. We’ll also help you dispute any chargebacks you think are invalid.

Pre-chargeback Alerts

Resolve customer disputes before a chargeback is filed. We’ve partnered with Verifi and Ethoca to provide merchants with a complete pre-chargeback alert service.

SAFE and TC-40 Reports

We monitor cards that were reported lost or stolen and can refund purchases that were likely not authorized by the cardholder.

Chargeback Disputes

If you receive a chargeback for a purchase you believe is valid, we’re here to help you dispute it.

Transaction Retrieval Requests (TRRs)

When a cardholder disputes a transaction, the issuer will usually request some preliminary information before initiating a formal chargeback. Providing this information often resolves the dispute and a chargeback is never submitted. BlueSnap help minimize your chargebacks by automatically responding to all TRRs in a timely manner.

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