The Majority of Companies Worry About Friendly Fraud

[Webinar] Unwrap the top eCommerce tips for the holidays with experts from BlueSnap, Splitit and Kount on October 28th. Save your seat today!


BlueSnap Snapshot: The Majority of Companies Worry About Friendly Fraud – and They Should

Written by: Norma Gaffin

According to a recent study by BlueSnap partner Chargebacks911, friendly fraud, or chargeback disputes filed by a cardholder without a valid reason, have increased 23% over the last three years. When someone successfully commits friendly fraud against your business, you lose out on the goods purchased as well as the money from the purchase. In fact, this year alone, Chargebacks911 says eCommerce fraud is expected to cost businesses $20 billion globally.

This week, we decided to ask business leaders if they are concerned with friendly fraud. Here are the results:Is your business worried about friendly fraud?

Related Resources:

Get the Payment Processing KPI Library!