Does your eCommerce business take sales over the phone, offline, or through email? You’re probably looking for a solution that can easily facilitate these transactions in a fast, easy, and safe way. We’ve got the solution for you: Virtual Terminal.
Virtual Terminal is the optimal online tool to help your sales representatives close sales over the phone or through email anytime, anywhere. This is ideal for B2B businesses, or eCommerce merchants that need the additional capability to take payments via phone, fax, or email. Our Virtual Terminal solution gives you a secure hosted payment page in which to place an order. This not only makes it easier for you and shoppers, but also helps you reduce your PCI compliance. You can either complete the order on that page for the shopper, or you can email the page to your customer and allow them to complete the transaction. By using a hosted payment page, you give the shoppers access to popular alternative payment types such as PayPal, Sofort, AliPay and 100 other payment types included with the Powered Buy Platform™.
Want to see how it works? Watch our video here:
Virtual Terminal vs Payment Gateway?
So, what’s the difference? You’ll want to use a payment gateway if you have an eCommerce website where you want to take payments from shoppers. The payment gateway integration allows your shoppers to enter their card information or alternative payment details to complete a transaction on your website.
However, if you are not set up to take payments on your website (perhaps if you are a B2B merchant), you can use a Virtual Terminal to process payments for your shoppers. You will be able to login to our online merchant portal and, as we stated above, hand-key payment information for your shoppers or email the page to them.
You can also have the best of both worlds – maybe you are set up to accept credit card payments online, but you have shoppers who aren’t comfortable paying that way and they’d prefer to call in. Offering Virtual Terminal is a great way to make sure all of your shoppers are paying the way they want, in the most comfortable fashion.
If you have other questions on Virtual Terminal and how it may be helpful for your business, check out our documentation or reach out to one of our team members today: