Case Studies

Axiom Connected Case Study

When Axiom Connected needed a customer-facing console with built-in payments for their new subscription offering, BlueSnap was able to drive the right solution.

“No one offered the right solution off the shelf, so BlueSnap quickly assembled a team of engineers, combining features of both BlueSnap’s integrated payments functionality and their AR automation software.”

Who Is Axiom Connected?

Combining expertise in the automotive industry with proven execution of enterprise technology platforms, Axiom Connected develops solutions to help businesses throughout the vehicle purchasing and ownership lifecycle. Their goal is to create innovation that meets the industry’s demand for change, while helping to improve buyers’ and owners’ experiences.

The Challenge

Axiom Connected needed a payment solution specifically to support their new subscription business model. While they were using a payment processor popular for the automotive industry, it didn’t have a means to support subscriptions.

As Axiom Connected set out to find the right payment solution to support their new initiative, they were looking for a trusted payment partner that offered open communication and world-class support along with a flexible API with a simple integration. It was important that the provider they chose be committed to the process and delivered on-time.

The Soution

Sometimes the journey to finding the right solution is as important as the solution itself.

When Axiom Connected approached BlueSnap, as well as some of its top competitors, they wanted a console that their customers could use with payments seamlessly built in. No one offered the right solution off the shelf, so BlueSnap quickly assembled a team of engineers, combining features of both BlueSnap’s integrated payments functionality and their AR automation software. The team worked to meet Axiom Connected’s challenges and collaborate on a solution in efforts unmatched by the other payment processing companies.

Throughout the process, the BlueSnap approach stood out, especially when it came to the details. For example, Axiom Connected was focused on removing friction throughout the product lifecycle. When talking with other providers, they uncovered that changing payment information on existing memberships would be as cumbersome as setting up new accounts. BlueSnap is able to deliver on their need to simply update account information and maintain data integrity.

In the end, Axiom Connected received a flexible, scalable, all-in-one solution with effortless API integration and premium customer support from BlueSnap. It includes payment processing that supports their subscription business with branded AR automation for their B2B customers. BlueSnap offered everything Axiom Connected needed in an impressive timeline.