Sharegate Case Study

Sharegate makes it easier for organizations to adopt and use the latest Microsoft productivity tools, helping millions of users be happier and more productive at work. As a long-time BlueSnap customer they have been able to reach shoppers all over the world with higher conversions due to BlueSnap's global acquiring network.

“We love how seamless the product is. It is one integration and so easy to manage. With BlueSnap, we have peace of mind knowing that their solution handles everything.”

Introduction

Who is Sharegate?

Sharegate makes it easier for organizations to adopt and use the latest Microsoft productivity tools, helping millions of users be happier and more productive at work. Sharegate is trusted by over 10,000  IT admins from over 110 countries to manage, migrate, and secure their SharePoint and Office 365 environments. Sharegate is recognized as the must-have tool for day-to-day administration of On-Premises, Cloud, and Hybrid environments.

What makes your solution unique?

Sharegate puts the customer first. From free support and free trials, we also offer lots of tools and resources to make our product easy to use. It is all about creating an experience for the customer.

How do you find customers?

Our marketing team utilities a lot of the traditional digital marketing tactics such as search engine optimization and inbound marketing methodologies. We also believe in the value of a strong user community. We utilize the strong SharePoint community that exists today and build off of that.

The Challenge

Why did you choose BlueSnap?

We have been a happy BlueSnap customers for several years. Their solution just fit our needs perfectly. We have stayed with BlueSnap for so long because of the support our team receives. From Live chat to email and phone, someone is always available when we need them.

How are you integrated with BlueSnap?

We utilize BlueSnap’s Hosted Checkout solution. The custom fields and localization allow us to sell anywhere in the world. Our shoppers see a branded checkout page in their language, currency and with the payments types they prefer when they go to buy. We utilize their IPNs to create the license key for subscriptions when a shopper completed a purchase. It is seamless. It has been easy for us to expand to reach shoppers in Europe, Germany, Japan and Australia.

The Solution

How has BlueSnap helped you expand your business?

We love how seamless the product is. It is one integration and so easy to manage. With BlueSnap, we have peace of mind knowing that their solution handles everything. Before we could not sell in different currencies. With BlueSnap the shopper sees their currency and is able to pay the amount they expect.

" BlueSnap's global acquiring network supports our global growth and helps conversions. In fact, we have seen our conversions increase 14% in the last 5 months. "
The Results

So what impact did the switch to BlueSnap have?

Because we are able to offer a localized checkout experience to our shoppers,  we can sell to shoppers located anywhere in the world. Having access to BlueSnap’s global acquiring network supports our global growth and helps conversions. In fact, we have seen our conversions increase 14% in the last 5 months.

 

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