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Shopper support

For answers to common questions, see our Shopper FAQs.
If you need support for a purchase, please use our Shopper Support contact form.
If you have your shopper credentials, please use?this link to log into your Shopper Control Panel.

For technical support or product-related questions, please contact the merchant directly.

Merchant support

Answers to most questions are available in our Help & Support Center.
You can reach us by:

Get a Merchant Account

Get on the path to higher conversions today!
We have conversion consultants ready to help you optimize your payments.
Get Started or give us a call at +1 (844) 541-3957

Still unsure? Check out these BlueSnap Reviews?on G2 Crowd.

Support hours

Our merchant and shopper support teams are available during these hours:

Monday to Thursday 1AM – 9PM EST
Friday 8AM – 9PM EST
Sunday 1AM ? 12PM EST

 

Media & press

For press inquiries, please contact marketing@bluesnap.com.

Offices

Corporate Headquarters (please direct correspondence to this address)
800 South Street, Suite 640
Waltham, MA 02453
Tel: +1 (781) 790-5013

BlueSnap Payment Services Ltd
Level 39
One Canada Square, Canary Wharf,
London, United Kingdom E14 5AB
Tel: 0203 668 3688

Research, Development & Israel Sales
60 Medinat HaYehudim Street
Herzliya Pituach
Israel
Tel: +972 (0) 9-9527-100

BlueSnap Enterprise Canada
1751 Rue Richardson, Porte 2500
Montreal, Quebec H3K1G6

BlueSnap EU Limited
Level 39
One Canada Square, Canary Wharf,
London, United Kingdom E14 5AB
Tel: 0203 668 3688

 

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